Guest Experience Host – Casino Gaming Floor

Rank Group; Southampton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading gaming operator in Southampton seeks an Electronic Gaming Host to enhance guest experiences on the gaming floor. In this customer-facing role, you’ll create vibrant, engaging interactions that make guests feel valued and entertained. Ideal candidates will have experience in hospitality and possess excellent customer service and social skills. Flexibility to work nights and weekends is essential. Join a team that values passion and inclusivity, and contribute to memorable gaming adventures.

Qualifications

• Understanding of electronic gaming standards and impacts on the business.
• Experience in a hospitality role.
• Willingness to learn about the gaming product area.

Responsibilities

• Create a warm and welcoming atmosphere on the gaming floor.
• Provide engaging customer interactions to enhance guest experiences.
• Ensure high customer service standards are consistently delivered.

Skills

Customer service skills

Team player

Positive attitude

Social skills

Job description

A leading gaming operator in Southampton seeks an Electronic Gaming Host to enhance guest experiences on the gaming floor. In this customer-facing role, you’ll create vibrant, engaging interactions that make guests feel valued and entertained. Ideal candidates will have experience in hospitality and possess excellent customer service and social skills. Flexibility to work nights and weekends is essential. Join a team that values passion and inclusivity, and contribute to memorable gaming adventures.