Guest Experience Expert (Part Time)

Marriott International, Inc.; Aberdeen City; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading global hospitality company in Aberdeen seeks a Guest Experience Expert to provide exceptional service and support for guests. This entry-level, part-time position requires a high school diploma and a commitment to creating memorable guest experiences. Ideal candidates will be proactive, maintain professionalism, and work efficiently during guest interactions. Join the team for a fulfilling career in hospitality.

Qualifications

• No related work experience required.
• No supervisory experience required.
• No specific license or certification required.

Responsibilities

• Provide memorable and unique guest experiences.
• Process operational needs and address guest requests.
• Maintain professional appearance and uphold quality standards.

Education

High school diploma or G.E.D. equivalent

Job description

Job Number 25181772

Job Category Rooms & Guest Services Operations

Location Residence Inn by Marriott Aberdeen, Guestrow, Aberdeen, Scotland, United Kingdom, AB10 1ASVIEW ON MAP

Schedule Part Time

Located Remotely? N

Position Type Non-Management

Position Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other
• Hospitality