Guest Experience Concierge — Central London (Onsite)

London Insurance Life; Greater London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading insurance company is seeking a Receptionist to join their team in central London. In this full-time, onsite role, you will serve as the first point of contact for guests. Responsibilities include rotating between reception desks and ensuring seamless communication between teams. The ideal candidate will have experience in a reception role, excellent interpersonal and customer service skills, and proficiency in Microsoft Office. This position offers a permanent contract with opportunities for professional growth.

Qualifications

• Previous experience in a reception role with face-to-face client interaction.
• Strong administrative background enabling effective task management.
• Ability to prioritize tasks and respond flexibly to unexpected demands.

Responsibilities

• Be the first point of contact for guests at the reception.
• Ensure effective communication between hospitality and reservations teams.
• Rotate between 5 reception desks and understand their specific duties.

Skills

Excellent interpersonal skills

Customer service skills

Ability to work independently

Verbal and written communication skills in English

Tools

Microsoft Office

Job description

A leading insurance company is seeking a Receptionist to join their team in central London. In this full-time, onsite role, you will serve as the first point of contact for guests. Responsibilities include rotating between reception desks and ensuring seamless communication between teams. The ideal candidate will have experience in a reception role, excellent interpersonal and customer service skills, and proficiency in Microsoft Office. This position offers a permanent contract with opportunities for professional growth.