Guest Experience Associate — Fixed-Term

Kew Green Group; Newport Pagnell; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel management company in Newport Pagnell is looking for Guest Service Assistants. This role involves delivering exceptional service across various areas of the hotel, including reception and food services. Ideal candidates will have a passion for hospitality, strong communication skills, and a proactive approach to tasks. The position includes career development opportunities and benefits like discounts and free use of leisure facilities. Join us in creating memorable experiences for our guests.

Benefits

Career development through apprenticeships

Discounts on hotel stays

Free access to gyms and wellness support

Qualifications

• A passion for hospitality and people, experience not essential.
• Ability to work effectively as part of a team.
• Recognize and address needs proactively.

Responsibilities

• Deliver excellent service across all guest areas.
• Assist with check in/out and food service.
• Maintain cleanliness in all guest-facing areas.
• Build genuine guest relationships.

Skills

Strong communication skills

Proactive approach

Comfortable using technology

Tools

MS Office

Job description

A leading hotel management company in Newport Pagnell is looking for Guest Service Assistants. This role involves delivering exceptional service across various areas of the hotel, including reception and food services. Ideal candidates will have a passion for hospitality, strong communication skills, and a proactive approach to tasks. The position includes career development opportunities and benefits like discounts and free use of leisure facilities. Join us in creating memorable experiences for our guests.