Guest Experience Associate — Fast-Paced & Welcoming

McDonald's; United Kingdom; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading fast-food restaurant in the United Kingdom seeks a Customer Care Assistant to act as the face of the restaurant. Responsibilities include handling customer inquiries, ensuring a welcoming atmosphere, and maintaining high standards of cleanliness. Ideal candidates should possess effective communication skills and a friendly demeanor. This role is crucial in creating a positive experience for customers while working as part of a team and keeping management informed about customer satisfaction. A variety of benefits are offered.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Online brands

and much more

Qualifications

• Ability to maintain high energy levels whilst working efficiently.
• Attentive listening and face-to-face verbal communication.
• Natural friendly, welcoming, and courteous behavior.

Responsibilities

• Deal with customers and ensure the customer areas run smoothly.
• Create a warm and welcoming atmosphere in the restaurant.
• Keep manager informed about customer satisfaction.

Skills

Effective communication skills

Ability to connect with customers

Friendly and helpful behavior

Job description

A leading fast-food restaurant in the United Kingdom seeks a Customer Care Assistant to act as the face of the restaurant. Responsibilities include handling customer inquiries, ensuring a welcoming atmosphere, and maintaining high standards of cleanliness. Ideal candidates should possess effective communication skills and a friendly demeanor. This role is crucial in creating a positive experience for customers while working as part of a team and keeping management informed about customer satisfaction. A variety of benefits are offered.