Guest-Centric F&B Lead | Café, Events & Service

Lockedesign; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A vibrant hospitality brand is seeking a motivated Food & Beverage Supervisor to oversee the café operations in Manchester. The ideal candidate will have at least one year of relevant experience and demonstrate strong leadership skills. Responsibilities include managing a team, ensuring customer satisfaction, and developing strategies for sales. Enjoy competitive benefits including free nights at company hotels, career advancement opportunities, and a bonus scheme alongside flexible working options.

Benefits

Competitive salary

Free nights at hotels

Career advancement opportunities

Training and development programs

Staff discounts on dining and accommodation

Pension scheme

Wellbeing benefits

Bonus scheme

Qualifications

• At least one year’s experience in a similar role within the hospitality industry.
• Strong leadership and communication skills.
• Excellent problem-solving abilities.
• Knowledge of food and beverage trends.
• Ability to work well under pressure.

Responsibilities

• Oversee daily operations of the café.
• Ensure smooth delivery of events.
• Manage a team of baristas, chefs & bartenders.
• Ensure high levels of customer satisfaction through excellent service.
• Develop strategies to achieve sales targets.
• Monitor inventory levels and order supplies.
• Train and mentor staff.
• Handle customer complaints and resolve issues.
• Adhere to health and safety regulations.

Skills

Leadership

Communication

Problem-solving

Knowledge of food and beverage trends

Ability to work under pressure

Job description

A vibrant hospitality brand is seeking a motivated Food & Beverage Supervisor to oversee the café operations in Manchester. The ideal candidate will have at least one year of relevant experience and demonstrate strong leadership skills. Responsibilities include managing a team, ensuring customer satisfaction, and developing strategies for sales. Enjoy competitive benefits including free nights at company hotels, career advancement opportunities, and a bonus scheme alongside flexible working options.