Group Technology & Digital Director

Bettys & Taylors; Harrogate; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading Yorkshire brand is seeking a Group Technology & Digital Director in Harrogate. The role will involve leadership in digital transformation, ensuring secure technology services, and driving innovation. You will need a strong background in IT, operational resilience, and e-commerce, along with excellent communication and stakeholder management skills. This full-time position is flexible, offering a hybrid working model with time on-site. We provide a range of employee benefits, including meals at work and a profit-share bonus.

Benefits

Free meals, drinks, and snacks

Discretionary profit-share bonus

Holiday allowance with options to buy/sell

Health cash plan

Wellbeing support

Qualifications

• Proven track record in IT and digital transformation.
• Experienced in leading cross-functional teams.
• Up-to-date with the latest digital trends and technologies.

Responsibilities

• Ensures secure, efficient technology and digital services.
• Aligns digital capabilities with evolving business needs.
• Drives digital innovation in customer platforms.

Skills

IT and digital transformation

Operational resilience

E-commerce platforms

Cyber security strategy

Communication skills

Stakeholder management

Job description

Location: Harrogate

Department: Group Executive Team

Reports to: Co-CEO (People & Organisation)

About the role

Bettys & Taylors Group is seeking a visionary Group Technology & Digital Director to play a vital leadership role in developing our organisation's capabilities, leading our strategic development in information and digital capability, driving resilience, efficiency, and security across the business.

This role will be part of our newly created Group Executive Team, accountable to the Co-CEO, and will work alongside the Managing Directors, Group Finance Director, and Group People Director.

The Group Executive Team (GET) is accountable for:

• Leadership of the day‑to‑day and near‑term running of the Group.
• Implementation and delivery of the Group strategies.
• Insight on how strategic plans are playing out in practice, influencing those closely connected with the development of strategies.
• Functional delivery.

Key Responsibilities

• Ensures secure, efficient technology and digital services across the Group.
• Manages system maintenance and transformation to support all business functions.
• Aligns digital capabilities with evolving business and customer needs.
• Leads strategy across business, data, digital, and tech domains for scalability and integration.
• Builds and ensures cyber resilience, risk assessment, and incident response across infrastructure and supply chains.
• Ensures data integrity, compliance (e.g., GDPR), and enables data‑driven decision‑making.
• Drives digital innovation in customer platforms and collaborates with commercial teams.
• Engages with digital providers and innovation ecosystems to build external awareness and enhance capabilities.
• Promotes innovation, learning, and succession within the Digital & Technology function.
• Actively contributes to the Group Executive Team and strategic network to ensure strategic and operational cohesion.

About You – candidates should be:

• A senior leader with a proven track record in IT and digital transformation, operational resilience, and e‑commerce platforms.
• Technically adept across IT, enterprise architecture, digital, and data ecosystems.
• Experienced in leading large, cross‑functional teams and driving innovation at Executive and Board level.
• Skilled in cyber security strategy, customer engagement, and enabling digital revenue growth.
• Emotionally intelligent, with outstanding communication skills and the ability to build strong partnerships internally and externally.
• Able to influence skilfully at all levels, including Board and Co‑CEO.
• Able to engage with and manage diverse internal and external stakeholders.
• Up‑to‑date with the latest digital trends and technologies, passionate about organisational resilience and growth.

This is a demanding, full‑time role, based at our main site at Plumpton Park in Harrogate, HG2 7LD. We would be happy to discuss flexible working patterns, including hybrid working, and ideally this would include c.3 days per week on site at Plumpton Park. If you would like to discuss flexibility options, please provide more details in your application.

What we offer you

As a minimum, all our employees receive free meals, drinks and snacks while at work, a discretionary quarterly profit‑share bonus, holiday allowance with the option to buy and (in some cases) sell additional days, company‑wide employee discounts, access to our health cash plan, wellbeing support, company‑funded counselling, and enrolment in the company pension. We also offer a range of development opportunities no matter your role and ambitions.

We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.

Great People, Great Culture

We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart.

We welcome applications from all cultures, backgrounds, and experiences and we are committed to offering an inclusive culture where everyone can thrive.

Applications

If you are ready to make a significant impact and help shape the future of our Group, we would love to hear from you.

In the first instance, questions should be directed to Anna Jaques, People Director at [e-mail].

The closing date for this vacancy is 5pm on Friday 23rd January 2026. To apply for this role, you will be required to submit a CV and cover letter via our Applicant Tracking System.

Sifting will take place shortly after. There will be a minimum two‑stage recruitment process for this role. We plan that the first stage will take place on 12th and 13th February 2026.

The second stage is likely to take place Monday 9th March; if you are unable to attend these dates, please state this in your application.