Graduate Training Programme

McLarens Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global insurance services provider in Greater London is seeking graduates to join their Commercial Property team. This exciting opportunity involves a 12-month training program where candidates will work towards their Diploma in CILA. Responsibilities include responding to client inquiries, managing claims alongside Loss Adjusters, and providing administrative support. Ideal candidates will possess strong organizational skills, a degree in any discipline, and a commitment to excellence in their work.

Qualifications

• Must hold or be working towards a Full UK Driving Licence.
• Strong responsibility for quality of work.
• Commitment to completing professional examinations (Dip CILA).

Responsibilities

• Responding and managing client and customer enquiries.
• Liaising with policyholders, insurers/brokers for claims.
• Producing reports in compliance with professional standards.

Skills

Organizational skills

Interpersonal skills

Analytical approach

Stakeholder management

Knowledge of Microsoft Word

Knowledge of Microsoft Excel

Education

Degree in any discipline

Job description

Established in 1932, McLarens is a premier independent global insurance services provider with a widespread global presence. Specialising in complex, commercial, and niche markets, the company offers comprehensive loss adjusting, claims, and risk management services, along with forensic technical services, auditing, and pre-risk surveying. McLarens' extensive global network allows for consistent service delivery to clients globally, while also providing localized expertise and responsive support. Our seasoned adjusters boast an average of over 20 years of experience, catering to various industries with expertise in Property, Casualty, Crisis Management, Natural Resources, Construction & Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ & Specie, Global TPA Services, and Environmental consulting services. For more information, please visit:www.mclarens.com

As we continue to grow in the UK and Ireland, we are on the lookout for talented individuals to join our award‑winning teams.

We have an exciting opportunity for two graduates to join our Commercial Property team, based in London. Individuals must have a desire to commence and progress their career within the loss adjusting profession, by joining a leading global loss adjusting business. This is a great prospect for the successful candidates to develop expertise working alongside highly qualified Adjusters and Surveyors.

This is a 12‑month training programme, commencing from September 2026, during which candidates will be required to study for their Diploma in CILA (Dip CILA). For more information, please visit: www.cila.co.uk. On completion of the 12‑month training programme you will progress as a Trainee Adjuster

Candidates must have a degree. All disciplines will be considered.

The role:

Your responsibilities will include:

• Responding and managing client and customer enquiries
• In conjunction with Loss Adjusters, liaise with policyholders, insurers/brokers to achieve professional and timely conclusion of claims, ensuring Company and client standards are met in relation to all technical and operational policies and procedures
• Accompanying Loss Adjusters to on‑site investigations and damage surveys for claims as required
• Providing administrative support as required to assist Loss Adjusters with the output of onsite investigations and damage surveys for claims
• Producing reports in compliance with professional standards and internal Guidelines, in accordance with agreed timescales
• Ensuring time reporting and billing is compliant with internal standards, processing and systems
• Ensuring invoices raised are accurate and timely
• Undertaking projects and other ad‑hoc work as required

About you:

• Must hold or be working towards a Full UK Driving Licence
• Will hold a degree (in any discipline)
• Strong organisational skills with the ability to self‑manage your workload, manage multiple priorities and conflicting demands
• A methodical, accurate and analytical approach to work
• A sense of responsibility for and pride in the quality of your work
• Enthusiastic to commit to completing professional examinations (Dip CILA)
• A good working knowledge of Microsoft Word and Excel
• Excellent interpersonal and communication skills; clear, concise, and structured
• Strong relationship/stakeholder management skills, with the ability to establish effective working relationships with your team, colleagues and third parties
• Thriving in a high‑pressured working environment, with the drive to meet and exceed targets
• Ideally have a demonstrable interest in sustainability, and the promotion of sustainable solutions in working practice

Get in touch with our team and submit your CV to find out how McLarens can be a part of your professional journey.

McLarens is a leading global claims services provider that helps clients achieve timely and equitable claims resolution.

McLarens family of brands is trusted by clients worldwide to deliver the best in claims management, loss adjusting and auditing services to pre‑risk and damage surveying. With direct operations in over 40 countries with over 2000 team members, McLarens is a global leader with a customer‑centric culture, we pride ourselves on being a people‑centric business, where quality is at the heart of everything we do.

The professionals at McLarens live by a set of shared values that guide their actions and behaviours:

EXCELLENCE We aim for nothing less than the highest standards in everything we do.

TEAMWORK We work best when we work together with clients, colleagues, and suppliers alike.

RESPECT We are trusted to keep our promises, act with integrity, and treat people the right way.

KNOWLEDGE We know our market better than anyone, but still, we never stop developing.

THOUGHT LEADERSHIP We use inspired thinking and pioneering solutions to stay ahead in an ever‑changing market.

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.