Global Retail Training Designer - FTC Operations

Startops; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Une entreprise de création de solutions de formation dans le secteur de la beauté recherche un Designer de Formation Mondial. Le candidat sera chargé de concevoir des programmes d'apprentissage intégrés pour accroître les performances de l'équipe de vente au détail. Ce contrat à durée déterminée offre une flexibilité de travail hybride et des avantages, notamment une rémunération compétitive et des opportunités de développement professionnel.

Benefits

Avantages liés aux produits

Allocations de bénévolat

Opportunités de développement professionnel

Qualifications

• Expérience significative dans un rôle de formation et de développement.
• Preuve de la gestion de la conception de solutions d'apprentissage.
• Compétences rédactionnelles exceptionnelles.

Responsibilities

• Concevoir et développer des solutions de formation intégrées.
• Collaborer avec les parties prenantes pour des solutions d'apprentissage engageantes.
• Analyser les données concernant les solutions d'apprentissage.

Skills

Microsoft Office

Articulate 360

LMS Functionality

Adobe Creative Cloud

Gestion de projets

Education

PPTLS (niveau 3) ou CIPD niveau 3

Job description

Global Retail Training Designer - FTC

Design impactful blended learning programs to enhance global retail team performance

Location: London

Job Tags: Operations

About The Role

Global Retail Training Designer | London | FTC

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Role Purpose

The Global Retail Training Designer will be responsible for the design, development, and deployment of blended learning and development solutions across product and capability projects for the Aesop retail population, with a view to close knowledge, skill, and behavioural gaps in accordance with the commercial agenda while keeping the customer and brand values at heart. Success of this role is defined by increasing retail sell-through across a range of retail KPIs and positive ROI.

Reporting directly to the Global Retail Training Design Manager, this role is primarily a design role with occasional co-ordination projects as required.

Role responsibilities include, but are not limited to –

• Design and develop blended learning and development solutions that deliver commercial results through the education and engagement of our global retail population aligned to marketing and business objectives.

• Work closely with key stakeholders such as global marketing, visual merchandising, and retail training & performance teams to ensure well informed, impactful, and engaging learning solutions that are reflective of the commercial priority to the business.

• Confidently communicate training initiatives, in detail, to various leadership and training teams to launch designed learning content.

• Co-Ordinate Global Retail Training & Capability communications with an engaging yet informative approach to inspire our Training & Performance teams in markets to initiate local activity.

• Work closely with the Retail Training & Capability Co-Ordinator to ensure maintenance of existing learning solutions, and programs. Offering guidance and solutions, focused on the end user experience, where required.

• Liaise with Retail Training & Capability Coordinator to ensure Global Share Point is up to date. Proactively implement necessary design changes based on end user insights.

• Analyse data relating to learning and development solutions to evidence the impact of the solution through productivity and performance. Co-ordinate quantitative and qualitative results with an aim to share with key stakeholders

• Successfully manage own diary, in line with multiple project priorities, managing key stakeholder expectations while keeping a calm and considered approach.

• Approach training design with DE&I at the forefront ensuring we are consistently building inclusive learning solutions.

• Pro-actively research and suggest new and engaging learning & development trends with a view to elevate future training design.

This is a full-time position operating with a hybrid working pattern, attending Aesop's London Bridge-based Head Office three days per week and working remotely on two days per week. This is a fixed-term contract until 30 June 2026.

What We Are Looking For

• Microsoft Office: PowerPoint, Word, Excel, Share Point, Teams, MS Forms, Outlook

• Significant experience using Articulate 360

• Comfortable utilising LMS Functionality (Workday or similar)

• Adobe Creative Cloud applications

• Experience within a training & development role (essential)

• Evidence of working with or designing learning solutions (essential)

• Commercially minded with a strong knowledge of premium beauty and beauty customer experience (essential)

• Previous experience working with beauty (skin care and/or fragrance) retail environment at business level (essential)

• Strong project management skills – organisation, diary planning, managing stakeholder expectations

• Exceptional writing and proof-reading skills

• Emotionally intelligent, personable, and inclusive

• Creativity, enthusiasm, passion, curiosity, organised

• A team player, someone who enjoys working within a team while also works well autonomously

• PPTLS (level 3 teaching qualification) or CIPD level 3 or relevant experience (desirable)

• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives

• Commitment to fostering an inclusive and psychologically safe work environment.

What's On Offer

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs.

Employee benefits include -

• Flexible, hybrid working pattern

• Generous product discount allowance and bi-annual complimentary product allocation

• Paid volunteering allowance for all employees

• Bonus opportunity based on personal, and business, performance

• Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities

• Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer hours options.

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.