Global IT Service Delivery Lead - Hybrid

Ørsted Deputy Group; Barrow-in-Furness; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading energy company is seeking a Service Delivery Manager to enhance IT service delivery and customer satisfaction. The role involves collaborating with key stakeholders and managing inquiries while ensuring operational maturity in a hybrid working environment based in Barrow-in-Furness. Candidates should possess significant experience and excellent communication skills. This position offers an opportunity to shape the future of IT services in a global organization.

Qualifications

• Experience as a service delivery manager or IT management consultant in a global organization.
• Flexibility to manage a variety of IT tasks while focusing on business value.
• Experience in collaborating with infrastructure and application management specialists.

Responsibilities

• Establish good relationships with stakeholders for IT service delivery satisfaction.
• Act as the primary contact addressing IT inquiries and issues.
• Lead initiatives to improve operational maturity of IT services.

Skills

Service delivery management experience

Consultancy mindset

Excellent communication skills

Ability to manage various tasks

Ability to handle pressure

Job description

A leading energy company is seeking a Service Delivery Manager to enhance IT service delivery and customer satisfaction. The role involves collaborating with key stakeholders and managing inquiries while ensuring operational maturity in a hybrid working environment based in Barrow-in-Furness. Candidates should possess significant experience and excellent communication skills. This position offers an opportunity to shape the future of IT services in a global organization.