Global HR Operations Lead — Hybrid (EMEA/NA)

Coherent, Inc.; Glasgow; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading technology firm is seeking a Senior HR Operations Specialist based in Glasgow. In this hybrid role, you will deliver expert HR services across EMEA and North America, handling both routine inquiries and complex cases. Ideal candidates will have over 7 years of experience in HR operations, a strong knowledge of employment law, and the ability to excel under pressure. This position offers the opportunity to work in a dynamic global environment with career development prospects.

Benefits

Career development opportunities

Hybrid work flexibility

Global team collaboration

Qualifications

• 7+ years in HR operations or related fields with demonstrated case complexity.
• Labour law and regulatory framework knowledge across multiple jurisdictions.
• Experience managing escalated cases and VIP stakeholder requests.

Responsibilities

• Handle HR cases from routine inquiries to complex matters.
• Deliver exceptional customer service across all interaction types.
• Ensure compliance with data privacy regulations and employment legislation.

Skills

HR case management

Problem-solving

Cultural intelligence

Fluent English

Tools

HRIS

Enterprise ticketing systems

Job description

A leading technology firm is seeking a Senior HR Operations Specialist based in Glasgow. In this hybrid role, you will deliver expert HR services across EMEA and North America, handling both routine inquiries and complex cases. Ideal candidates will have over 7 years of experience in HR operations, a strong knowledge of employment law, and the ability to excel under pressure. This position offers the opportunity to work in a dynamic global environment with career development prospects.