Global Head of Talent Acquisition & Operations

cord ltd; Leeds; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading financial services organization in the United Kingdom is seeking a Global Head of Talent Acquisition and Operations. The successful candidate will drive a global hiring strategy, be responsible for leading a high-impact team, and focus on delivering exceptional candidate experiences. A visionary leader with a passion for inclusive hiring and strong data-driven decision-making skills is essential for this pivotal role. Experience in technology integration within recruitment processes is a key requirement.

Qualifications

• Proven experience in leading global talent acquisition strategies.
• Expertise in blending technology with human interactions.
• Ability to lead diverse teams and manage change.

Responsibilities

• Lead a global team focused on talent acquisition strategy.
• Define and implement innovative hiring practices.
• Act as a strategic advisor to senior leadership.

Skills

Leadership in talent acquisition strategy

Commercial insight

Data-driven decision making

Inclusive hiring practice

Technology integration in recruitment

Job description

As the Global Head of Talent Acquisition and Operations, you'll lead a high-impact, globally distributed team responsible for shaping and delivering the organisation’s end-to-end hiring strategy with the outcome of hiring and retaining the best technology, data and banking talent across the industry and driving an exceptional end-to-end candidate and hiring manager experience.

Oversee a blend of senior TA leaders – including those aligned to regional and functional portfolios, and also lead some critical operational leaders who deliver a set of services to our colleagues – ranging from high volume recruitment to vetting and SMCR operations.

In this pivotal role, you'll define the strategic direction of the global TA function, ensuring it is future-fit, insight-led, innovative and aligned with the organisation’s broader people and business priorities.

You'll also be accountable for embedding a culture of continuous improvement, data-driven decision-making, and exceptional candidate and hiring manager experience—while championing diversity, equity, and inclusion at every stage of the hiring journey.

You'll achieve this through

• Provide strategic leadership to a global multi-functional team of highly skilled senior TA leaders and operational leaders, setting a clear vision for success and innovation.
• Define and implement a global TA strategy aligned with business growth, transformation, and workforce planning. Lead the evolution of hiring practices, integrating AI, automation, and market intelligence.
• Act as a strategic advisor to senior business leaders. Lead executive-level discussions on workforce planning, critical hiring, and organisational design.
• Maintain strong external relationships and profile to ensure LBG is always on the pulse of the talent cohorts which are strategically important to our business success.
• Building a data ecosystem that interrogates the end-to-end process from generating recruitment demand to ensuring the new hires land effectively in the business. Understanding the importance of risk, governance and data within the boundaries of a highly regulated financial services business.
• Utilising technology to blend digital and human interactions to provide the best candidate experience, whilst ensuring candidate integrity. Effectively using AI driven tools.

What We’re Looking For From You

• A visionary and pragmatic leader with a ability in scaled talent acquisition strategy and operations.
• Utilise external insights and experience to know what an amazing end-to-end candidate and colleague experience looks like, and you have the passion and leadership to deliver it, through balancing strategic foresight with operational rigour.
• Understand the importance of technology, blended with the human touch to create memorable candidate and colleague interactions.
• Commercially astute, with the confidence to influence at all levels of an organisation and the humility to listen, learn, and adapt.
• Thrive in ambiguity, navigate change with resilience, and bring clarity to complexity.
• Passionate about inclusive hiring and understand the power of data, technology, and storytelling in shaping strategy and delivery of operations.
• Lead with empathy, develop others intentionally, and foster cultures where people do their best work.