Global Client Success Partner – Multilingual & Hybrid

SOS International; Greater London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A global risk management organization seeks a client-focused individual to enhance client loyalty and long-term retention. The role involves solving queries, presenting solutions, and improving products based on client feedback. Ideal candidates have experience in customer service, are fluent in English and German, and exhibit excellent communication and organizational skills. This position offers a supportive culture with hybrid working and comprehensive benefits.

Benefits

Birthday holiday

Comprehensive Benefits Package

Private Medical Insurance

Qualifications

• Experience in client/customer service roles.
• Ability to communicate effectively with stakeholders.
• Strong networking capabilities.

Responsibilities

• Provide expertise on products and services.
• Solve client queries and offer tailored solutions.
• Communicate proactively with clients and stakeholders.

Skills

Client/customer service experience

Fluent in English

Fluent in German

Excellent communication skills

Organizational skills

Job description

A global risk management organization seeks a client-focused individual to enhance client loyalty and long-term retention. The role involves solving queries, presenting solutions, and improving products based on client feedback. Ideal candidates have experience in customer service, are fluent in English and German, and exhibit excellent communication and organizational skills. This position offers a supportive culture with hybrid working and comprehensive benefits.