Global Client Services Manager – Financial Tech

SS&C; Basildon; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading financial services firm located in Basildon, UK, is looking for a Client Services Manager. The role involves managing client relationships, responding to service issues, and monitoring key performance indicators. Ideal candidates will have strong communication and client management skills, along with an understanding of service delivery. This position offers an opportunity for engagement with a diverse clientele; previous experience in a similar role is beneficial.

Qualifications

• Ability to develop existing client relationships effectively.
• Experience in managing communication and resolving service issues.
• Proven skills in KPI monitoring and reporting.

Responsibilities

• Develop and maintain relationships with clients.
• Manage communication regarding service issues.
• Review management reports and maintain service quality.

Skills

Client relationship management

Service issue resolution

KPI monitoring

Communication skills

Education

Relevant degree or equivalent experience

Job description

A leading financial services firm located in Basildon, UK, is looking for a Client Services Manager. The role involves managing client relationships, responding to service issues, and monitoring key performance indicators. Ideal candidates will have strong communication and client management skills, along with an understanding of service delivery. This position offers an opportunity for engagement with a diverse clientele; previous experience in a similar role is beneficial.