Global Client Delivery Team Lead — Remote

LabCorp; Remote; GBP 50,000 - 70,000; Full time

Job summary

A global laboratory services company is seeking a Team Manager for Global Client Delivery to oversee regional teams and ensure client satisfaction. This remote role requires 3-5 years of leadership experience, strong customer service abilities, and expertise in lab environments. The successful candidate will drive team development, manage operations, and enhance client relationships. Strong problem-solving and project management skills are essential for success in this position, which closes at the end of the day on 12/31/2025.

Qualifications

• 3-5 years of people leadership experience in a fast-paced environment.
• Excellent written, verbal, and interpersonal skills.
• Strong customer service skills.
• Lab experience in a central lab environment.
• Demonstrated ability to work collaboratively.
• Proven strength in planning, problem solving, and organization.

Responsibilities

• Supervise day-to-day operations of team and service integration.
• Grow and develop direct reports, ensuring performance objectives.
• Manage customer complaints and service failures.
• Lead client relationship activities and proactive communication.
• Collaborate across functions to optimize client delivery.

Skills

People leadership

Customer service

Team building

Project management

Problem solving

Education

Bachelor’s degree in a field of science

High School Diploma

Job description

A global laboratory services company is seeking a Team Manager for Global Client Delivery to oversee regional teams and ensure client satisfaction. This remote role requires 3-5 years of leadership experience, strong customer service abilities, and expertise in lab environments. The successful candidate will drive team development, manage operations, and enhance client relationships. Strong problem-solving and project management skills are essential for success in this position, which closes at the end of the day on 12/31/2025.