Gleeson Homes – Office Administrator Vacancy

Penrith Business Parks; Penrith; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local property management firm is seeking a Regional Office Administrator to support the Regional Managing Director and team. Responsibilities include reception management, handling correspondence, and maintaining inventory. The ideal candidate should excel in communication and possess strong organisational skills, with experience in a fast-paced office environment. This role is critical for ensuring a high-quality customer experience.

Qualifications

• Experience working as a receptionist in a professional environment.
• Administrative experience essential.
• Exceptional organisational and time management skills.

Responsibilities

• Manage and maintain the regional office reception area.
• Handle company correspondence, ensuring a 5* customer experience.
• Attend meetings, create agendas, and distribute minutes.

Skills

Strong communication skills

Attention to detail

Organisational skills

Customer service knowledge

Job description

Gleeson Homes are recruiting for a Regional Office Administrator to provide effective and proactive administrative support to the Regional Managing Director, Regional Office, and wider team.

This role is key to delivering high-level support to a senior Director, including:

• Prioritisation of work
• Diary management
• Meetings and events coordination
• Communication
• Document production
• Quality assurance and governance

We’re looking for someone who is passionate about working collaboratively across the region and with colleagues from different disciplines. Attention to detail, accuracy, and strong communication skills are essential.
The ideal candidate will proactively contribute to our mission of changing lives by building affordable, quality homes where they are needed most.

Location: Penrith, Cumbria

The Main Responsibilities:

Responsibilities include:

• Managing and maintaining the regional office reception area, including welcoming visitors and assisting them with the regional visitor sign-in process.
• Managing company correspondence, including phone calls, emails, letters and deliveries whilst displaying the company values of being Passionate, Collaborative and Respectful to all internal and external stakeholders and ensuring when communicating with customers or external partners, that contributing to a 5* customer experience remains priority.
• Attending meetings as required, creating agendas, taking minutes and distributing accordingly in a timely and efficient manner.
• Managing inventory of office suppliers, including stationary and multimedia equipment to ensure smooth office operations.
• Identifying and managing internal and external office facilities such as shared kitchen refreshments, signage and local parking requirements.
• Assisting regional line managers with preparing for and welcoming new starters to the region, including arranging the issue of their new starter welcome induction boxes, PPE, IT equipment etc.

The Ideal Candidate:

• Experience working as a receptionist in a professional working environment
• Used to working in a fast-paced office environment
• Administrative experience essential
• Exceptional organisational and time management skills
• Presentation skills and customer services knowledge
• Excellent communication skills both written and verbal