Gifting & Personalisation Specialist — Create Memorable Gifts

Katie Loxton Ltd; Milton Keynes; On-site; GBP 60,000 - 80,000; Part time

Job summary

A family-run jewellery brand in Milton Keynes seeks a passionate Gifting & Sales Advisor to create memorable customer experiences. You will provide exceptional service, offer personalised recommendations, and operate personalisation equipment to enhance gifts. The ideal candidate has customer-facing experience and a keen interest in accessories. This role offers an hourly rate of £12.25, generous holiday, and opportunities to grow within a friendly team.

Benefits

Hourly rate of £12.25

25 days holiday, rising to 27 with length of service

Generous staff discount across both brands

Opportunities to make an impact and develop further

Qualifications

• Passionate about heartfelt gifting and helping customers celebrate life’s special moments.
• Ability to operate simple machinery or follow hands-on processes.
• Flexible approach to shifts, including weekends and holidays.

Responsibilities

• Delivers exceptional, friendly, and heartfelt customer experiences.
• Builds genuine connections with customers and offers personalised recommendations.
• Acts as a personalisation specialist and operates personalisation equipment.

Skills

Previous experience in retail, hospitality, or a customer-facing role

Passion for delivering outstanding customer service

Confidence in speaking to customers

Interest in fashion, accessories, jewellery, or gifting

Strong attention to detail

Positive, team-oriented attitude

Job description

A family-run jewellery brand in Milton Keynes seeks a passionate Gifting & Sales Advisor to create memorable customer experiences. You will provide exceptional service, offer personalised recommendations, and operate personalisation equipment to enhance gifts. The ideal candidate has customer-facing experience and a keen interest in accessories. This role offers an hourly rate of £12.25, generous holiday, and opportunities to grow within a friendly team.