General Assistant

ASVA: Association of Scottish Visitor Attractions; United Kingdom; On-site; GBP 25,000; Full time

Job summary

A prominent UK museum organization seeks a dedicated General Assistant to maintain high standards of cleanliness and safety at their facility. The position requires operating equipment, ensuring compliance with Health and Safety procedures, and assisting in various tasks to support 75,000 annual visitors. Ideal candidates will have relevant experience in visitor attractions and practical skills. This full-time role offers competitive salary and extensive benefits, reflecting the organization's commitment to employee welfare.

Benefits

Civil Service Pension Scheme contribution

Generous annual leave of 28.5 days

Free access to national museums

Wellbeing benefits including Employee Assistance Programme

Qualifications

• Experience of cleaning and maintenance in visitor attractions preferred.
• Knowledge of Health and Safety procedures is crucial.
• Ability to operate plant and equipment is a requirement.

Responsibilities

• Assist the General Assistant Team Leader.
• Operate plant and equipment during museum activities.
• Ensure Health and Safety procedures are followed.

Skills

Experience of cleaning and maintenance of visitor attractions or similar environments

Experience of Health and Safety procedures and policies

Experience of operating equipment and tools

Range of practical manual skills

Driving Licence

Job description

General Assistant | Full Time | Permanent | 35 hours

Full Time Salary: £24,973 (£13.66 per hour)
Hours: 35 hours per week | 5 days across 7
Location: National Museum of Flight | Fully On-Site

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.

As an organisation our values are Creative, Inclusive, Collaborative and Forward-thinking.

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our General Assistant team.

Benefits of joining us as our General Assistant Team Leader will include:

• Annually alongside your salary, National Museums Scotland contributes 28.97% of this towards you being a member of the Civil Service Pension Scheme
• A generous annual leave of 28.5 days – rising to 33.5 after 5 years, plus an additional 8 paid days public holidays
• Free access to national (and international) museums and exhibitions
• A range of wellbeing benefits including Employee Assistance Programme 24/7
• Access to all the above and more from day one of employment.

About the General Assistant role:

This is an exciting opportunity to join the team at the National Museum of Flight as General Assistant. You will assist in ensuring that our site and buildings are clean, well-maintained, safe and presented to the highest possible standards for our 75,000 visitors each year. You will also contribute to the setup and management of infrastructure for our Events and Learning and Engagement programmes. We are looking for someone with excellent organisational, practical and problem-solving skills, a willingness to work flexibly, a good knowledge of Health and Safety, and an overall proactive approach.

As a General Assistant at National Museums Scotland, you will:

• Assist the General Assistant Team Leader
• Operate plant and equipment at the Museum including floor scrubbers, forklift, genies, and pickup truck
• Report defects and provide a point of contact for and liaise with all contractors working at the Museum, including security guards
• Comply with and implement Health and Safety procedures and ensure that these are being maintained by contractor
• Participate in the operation of our intruder and fire alarm systems, keyholding and on call arrangements for the National Museum of Flight .

Skills and experience we’re looking for in our General Assistant:

• Experience of cleaning and maintenance of visitor attractions or similar environments
• Experience of Health and Safety procedures and policies
• Experience of operating equipment and tools
• Range of practical manual skills
• Driving Licence

Hiring the right person the job is everything to us. We want to encourage you to apply if you think this is the role for you.

Please be sure to view relevant attachments for this role (available on our Careers Portal: careers.nms.ac.uk) for full details of the position.

The closing date for this role is 2 Feb 2026. The Selection Event is likely to take place on 12 or 13 February 2026 at the National Museum of Flight.