General Assistant

BOXPARK; Minster Lovell; On-site; GBP 20,000 - 25,000; Full time

Job summary

A family-friendly hotel group in Minster Lovell is seeking warm and cheerful individuals for full-time or part-time roles. The ideal candidates should have a passion for hospitality, work well in a team, and be committed to providing exceptional guest experiences. Employees receive competitive pay, tips, and numerous perks including discounts across hotels and opportunities for personal development. Join a vibrant culture that values fun and teamwork.

Benefits

Competitive pay above National Living Wage

Retail and hospitality perks through Perkbox

25% off food & beverage in hotels

B&B staff rate of £25 per person

Employee Assistance Programme

Free meals on duty

Unique development pathways

Milestone awards and special gifts

Qualifications

• Passion for providing excellent guest experiences.
• Ability to work as part of a team in a busy hotel environment.
• Welcoming candidates with or without prior industry experience.

Responsibilities

• Ensure guests have an amazing experience every time.
• Work flexible hours to fit personal schedules.
• Maintain a fun and friendly atmosphere.

Skills

Friendly and cheerful personality

Teamwork

Self-motivation

Positive attitude

Job description

An opportunity to join our family where work is a pleasure.

Location

Located just 15 miles from Oxford, Old Swan & Minster Mill is in the picturesque village of Minster Lovell.

Consisting of both a quintessentially country English Inn, and a modern riverside hotel.

SERVICE CHARGE

We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel – every penny received is paid out to the team. Service charge can be in the region of £150 a month (close to £2000 per year) over and above base pay for a full time employee.

The Old Swan & Minster Mill offers a relaxed, fun yet professional environment to work in. Free parking is available on site, and we do offer discounted staff taxis for those that don't drive!

Send us a Whatsapp message with FAMILYFIRST to [phone] to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)

Hours

Full time or part time – We are flexible and want work to fit your plans too, so let us know what you are looking for.

Role

As part or our team, we welcome your passion, natural warmth and humour to ensure our guests have an amazing experience every time. We’re seeking friendly, warm and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones – what matters most to us is that you have a positive and engaging personality, you are self‑motivated and enjoy the buzz and excitement of a busy hotel atmosphere.

To say thank you, we have many perks

• Competitive pay – We are proud that everyone who joins our family gets rewarded a rate of pay above the National Living Wage, irrespective of age, plus you get tips on top.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
• We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• Everyone can learn and develop – our ‘Family First’ development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us – our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.

About our family of hotels

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable.

Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.

We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station – to see the whole group, take a look here www.brownswordhotels.co.uk

One click applyto become part of our family that works hard & plays hard too, inspires and supports each other and has a load of fun along the way.

Compensation: To be discussed