Gemstone Training | Luxury Jewelry Sales Associate

The Retail Jeweller Awards; Hitchin; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading fine jewellery retailer in Hitchin seeks a Sales Assistant to provide exceptional customer service and assist with jewellery and watch purchases. The ideal candidate should have experience in luxury retail and excellent communication skills. This full-time role offers competitive salary plus commission, training in gemstones, and the chance to join a heritage business with a strong reputation. Weekend availability is required.

Benefits

Competitive salary + commission

Training in gemstones and luxury service

Supportive family-run environment

Staff discounts

Opportunity to join a heritage business

Qualifications

• Proven experience in luxury retail, jewellery, or premium customer service.
• Exceptional communication skills and warm presentation.
• Dependable and discreet, with a strong focus on customer satisfaction.

Responsibilities

• Assist customers with jewellery and watch purchases.
• Provide knowledgeable and high-quality service.
• Maintain the presentation of the store.
• Process transactions and assist with repairs.
• Build and maintain strong customer relationships.
• Contribute to team sales targets.

Skills

Experience in luxury retail

Professional communication

Customer-focused mentality

Ability to work weekends

Job description

A leading fine jewellery retailer in Hitchin seeks a Sales Assistant to provide exceptional customer service and assist with jewellery and watch purchases. The ideal candidate should have experience in luxury retail and excellent communication skills. This full-time role offers competitive salary plus commission, training in gemstones, and the chance to join a heritage business with a strong reputation. Weekend availability is required.