Garden Centre Team Leader Plants

Britishgardencentresonline; Morpeth; On-site; GBP 80,000 - 100,000; Full time

Job summary

A family-run garden centre business is seeking a Team Leader Plants in Morpeth, England. The role requires excellent customer service skills and 2 years of plant knowledge. The successful candidate will manage the plant area, supervise staff, and ensure compliance with health and safety regulations. Join this dynamic team and contribute your expertise to a rapidly growing business. Competitive benefits include onsite parking and staff discounts.

Benefits

Onsite car parking

Staff discount at Garden Centres and Restaurants

Access to Woodthorpe Leisure Park

Qualifications

• Physically fit for hands-on role with some heavy lifting.
• Forklift truck license preferred but not essential; training will be given.
• Experience in building or similar retail experience is preferred.

Responsibilities

• Maintain plant area.
• Supervise duties including key holder responsibilities.
• Organise team schedules and address staff issues.
• Evaluate employee performance and provide training as needed.
• Assist teams to complete projects.
• Ensure compliance with health and safety regulations.

Skills

Excellent customer service

Supervisory experience

Able to work on one’s own initiative

Good time management

Professionalism and reliability

Education

2 years of plant knowledge

Previous work within horticulture

Job description

Full Time – 30 Hours Per Week – Including Weekends

At British Garden Centres, not only do we aim to deliver a great experience in our Centres, but we go above and beyond in creating an exceptional customer service experience too.

We are looking for a Team leader Plants to work in this fast paced and very customer focused Centre. The successful candidate will be highly motivated, approachable and have excellent people skills with a positive “can do” attitude plus a keen eye for detail.

The successful candidate should be physically fit as this is a very hands on role and some heavy lifting will be involved. Forklift truck license would be an advantage although not essential as training will be given.

Experience in building or similar retail experience is preferred.

2 years of plant knowledge a must, previous work within horticulture required.

What we Offer

Benefits include onsite car parking and staff discount at our Garden Centres and Restaurants as well as the Woodthorpe Leisure Park.

Skills required

• Excellent customer service
• Supervisory experience
• Able to work on one’s own initiative
• Adhering to company policies
• Work well under pressure
• Good time managementProfessionalism and reliability

  Duties will include

  • Maintain plant area
  • Supervising duties including key holder opening and closing store as required
  • Excellent customer service
  • Organising team schedules and any staff issues
  • Evaluating employee performance and providing training and guidance as needed
  • Filling in for absent employees and assisting teams as needed to successfully complete projects
  • Ensuring that employees follow company policies as well as health and safety regulations
  • Ensuring a high and consistent standard of customer service
  • Business compliance in accordance with Health and Safety and food safety laws and regulations

  If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.

  How to apply

  Please send your CV to Jordan Beck Hiring Manager [e-mail]

  Applications close – Friday 23rd January 2026