Gaming Surveillance & Compliance Officer (Night Shifts)

Metropolitan Casinos; Greater London; On-site; GBP 25,000 - 40,000; Full time

Job summary

A prominent entertainment venue in Greater London is seeking a Surveillance Officer to ensure compliance with gaming regulations and maintain high standards of service. The ideal candidate will have extensive experience in gaming surveillance in casinos. Responsibilities include supporting regulatory compliance, conducting audits, and managing customer complaints. This is a flexible position requiring night and weekend availability. A Personal Functional License and attention to detail are essential for success in this role.

Benefits

50% off food and beverages

Company Sick Pay

Pension Plan

Financial advice services

Employee health services

Qualifications

• Extensive, proven experience in gaming surveillance within a land-based casino.
• Ability to maintain a high level of skill through continual learning and development.

Responsibilities

• Support the Surveillance Supervisor in gaming surveillance operations.
• Ensure compliance with the Gambling Act 2005 and Licensing Act 2003.
• Conduct regular checks on all gaming assets and surveillance equipment.
• Provide investigatory support for internal investigations.

Skills

Proven experience in gaming surveillance

Attention to detail

Ability to work flexibly

Education

Personal Functional License

Job description

A prominent entertainment venue in Greater London is seeking a Surveillance Officer to ensure compliance with gaming regulations and maintain high standards of service. The ideal candidate will have extensive experience in gaming surveillance in casinos. Responsibilities include supporting regulatory compliance, conducting audits, and managing customer complaints. This is a flexible position requiring night and weekend availability. A Personal Functional License and attention to detail are essential for success in this role.