Furniture Retail Advisor - Consultative, Customer Focused

Oak Furnitureland Group; Ruislip; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading furniture retailer in Ruislip seeks Retail Sales Advisors to provide exceptional customer service and product expertise. Candidates should have experience in retail sales and strong interpersonal skills. The role involves achieving sales targets and contributing to customer satisfaction. Full-time positions are available with competitive benefits including discounts, a pension scheme, and ongoing training.

Benefits

Employee discounts

20 days holiday

Extra day off for birthdays

My Rewards Programme

Competitive pension scheme

Life assurance

Ongoing training

Employee assistance programme

Free on-site parking

Qualifications

• Experience in customer-facing roles with retail sales knowledge.
• Skills in questioning and listening techniques.
• Ability to build positive customer relationships.

Responsibilities

• Provide expert knowledge to enhance customer experience.
• Support customers in purchasing decisions.
• Achieve personal and team sales KPIs.

Skills

Customer-facing experience

Retail sales knowledge

Persuasive communication

Team collaboration

Achieving KPIs

Understanding customer experience metrics

Knowledge of furniture industry

Regulatory framework awareness

Purchasing motivations understanding

Job description

A leading furniture retailer in Ruislip seeks Retail Sales Advisors to provide exceptional customer service and product expertise. Candidates should have experience in retail sales and strong interpersonal skills. The role involves achieving sales targets and contributing to customer satisfaction. Full-time positions are available with competitive benefits including discounts, a pension scheme, and ongoing training.