Funeral Administrator

Peasgoodandskeates; United Kingdom; On-site; GBP 26,000 - 29,000; Full time

Job summary

A family-owned funeral service provider in Cambridge is seeking a compassionate Funeral Administrator to assist clients in arranging funerals. In this full-time role, you will provide high-quality customer service and support, manage paperwork, and maintain records. Strong communication skills and attention to detail are essential. Full training is available for candidates with administrative experience. Flexibility in working hours is required along with a driving licence for occasional travel between offices.

Benefits

Staff discretionary bonus scheme

Death in service benefit

Uniform provided

Optional Company Pension scheme

Qualifications

• Demonstrated ability to deliver high levels of customer service.
• A high standard of written English is required.
• Previous experience in the Funeral profession is desirable.

Responsibilities

• Support clients through the funeral arranging process.
• Advise clients on available options and types of funerals.
• Maintain company funeral records.

Skills

Compassionate nature

Strong customer service

Excellent interpersonal skills

Attention to detail

Multi-tasking

Time management

Education

Previous administrative experience

Tools

Microsoft Office (Word, Publisher, Outlook)

Job description

Location

Newmarket Road, Cambridge, CB5 8PA

Salary

£26,500K - £29K per annum, DOE

Contract

Full Time, Permanent

Hours

Mon - Fri, 9.00am - 5.00pm, with a degree of flexibility required

What We Offer

• Staff discretionary bonus scheme
• Death in service benefit
• Uniform provided
• Optional Company Pension scheme

Are you forward thinking, ambitious and organised?

Funeral Administrator - The Role

We are seeking to recruit a Funeral Administrator to work with us to maintain standards and take our company forward.

You Will

• Support clients through the funeral arranging process
• Advise clients of the range of options and funeral types available
• Liaise with all stakeholders to deliver the funeral in line with client instruction
• Process funeral paperwork
• Maintain company funeral records
• Although this is predominantly an office-based role, the candidate will need to be comfortable accompanying families into the Chapel of Rest

What We Need From You

• Compassionate nature with strong customer service and communications skills
• Excellent interpersonal skills
• Keen attention to detail
• The ability to deliver high levels of customer service
• Previous proven administrative experience
• Knowledge of Microsoft Office (Word, Publisher, Outlook, etc.)
• A high standard of written English
• A flexible approach to working hours
• The ability to multi-task
• Good time management to achieve daily tasks on schedule
• Previous experience within the Funeral profession is desirable; full training will be offered to the right candidate

Please Note

It may sometimes be necessary to work at other offices and therefore a full driving licence and access to your own vehicle is required.

A Bit About Us

We are a family-owned business with a long and proud history of service to the community by providing a professional funeral service and supporting local charities and causes.

If you feel you have the skills to be successful within this role, apply now!

No agencies please.