Frontline Food Store Leader — High Impact (TW & Sevenoaks)

Marks & Spencer Plc; Tunbridge Wells, Sevenoaks, Tonbridge, Uckfield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to lead a team on the shop floor. This role focuses on delivering exceptional availability, 5-star service, and commercial results. Candidates should be operationally resilient with strong leadership skills, capable of driving performance and ensuring high standards. Responsibilities include coaching, managing stock, and fostering an outstanding customer experience. Competitive compensation and the opportunity for career growth are provided in a dynamic environment.

Benefits

Competitive salary

Career development opportunities

Inclusive work environment

Qualifications

• Ability to lead a team to deliver excellent customer service and KPIs.
• Good understanding of commercial, operational, and people processes.
• Ability to deliver under pressure demonstrating resilience.

Responsibilities

• Lead and coach a team to deliver consistently under pressure.
• Drive profitability and sales through the delivery of the Retail Plan.
• Support the growth and profitability of the store.

Skills

Leadership

Customer service

Communication

Coaching

Commercial awareness

Job description

A leading UK retailer is seeking a Team Manager in Food to lead a team on the shop floor. This role focuses on delivering exceptional availability, 5-star service, and commercial results. Candidates should be operationally resilient with strong leadership skills, capable of driving performance and ensuring high standards. Responsibilities include coaching, managing stock, and fostering an outstanding customer experience. Competitive compensation and the opportunity for career growth are provided in a dynamic environment.