Front of House Team Member

Stonegate Pub Company; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading pub operator in Greater London is seeking Front of House Team Members to join the Henry Holland venue. The role emphasizes providing excellent customer service and working well in a team to create a positive experience for guests. Ideal candidates have a passion for hospitality and will enjoy serving delicious food and drinks. This position offers a vibrant work environment with multiple perks, including discounts and early wage access.

Benefits

25% off food and drink for friends

Online benefits portal for discounts

VIP entry to our Pubs and Bars

Corporate discounted gym rates

Early access to earned wages

Qualifications

• Ability to connect with a team and contribute positively.
• Enjoyment in preparing and serving food and drinks.
• Commitment to maintaining a clean and safe environment.

Responsibilities

• Help prepare and serve food and drinks.
• Offer friendly recommendations to guests.
• Contribute to a clean and safe environment.

Skills

Teamwork

Customer service

Food and drink preparation

Job description

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

At Henry Holland, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you…

• Help prepare and serve our delicious food and drinks at Henry Holland.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

We're the pub that tells a story. Whether it’s a story of love, celebration, appreciation, or simple time spent together, we tell it, and we tell it in the best way possible. We offer an elevated pub experience through our freshly prepared food, handcrafted drinks, and an enjoyably unique experience from start to finish. We want the people who strive to make a difference, who can inspire our guests, and who can elevate our sites into more than just a pub. Renamed after the BBC drama The Duchess of Duke Street, The Duchess is located a short walk from Bond Street, Marble Arch and Oxford Street stations, right in the heart of London. Our classic pub favourites crafted with an elevated twist are freshly prepared every day, our range of cocktails have been carefully curated to surprise and delight, and our signature gin is skilfully infused on-site. So, whether our guests are stopping by after a day of sightseeing, seeking a bit of relaxation after a spot of shopping, or joining for a well-deserved after-work libation, we're just the place for it.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Corporate Discounted Rates at David Lloyd and PureGym
• Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Henry Holland directly.