Front of House Team Leader — Lead Guest Experience

Social Squirrel; City of Westminster; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking a Front of House Team Leader for their venue in City of Westminster. This role involves leading a team to ensure exceptional guest experiences while maintaining smooth operations. Candidates should have previous leadership experience in hospitality, strong communication skills, and a passion for creating a welcoming environment. Benefits include a rewards card, flexible working, and discounts across venues.

Benefits

25% off food and drink for you and your friends

Online benefits portal with discounts

VIP entry to venues

Hotel discounts

Flexible working hours

Discounted gym memberships

Discounted dental insurance

Early access to earned wages

Development programmes

Qualifications

• Experience in a leadership role within the hospitality industry.
• Ability to motivate and engage team members.
• Strong interpersonal skills to interact with guests effectively.

Responsibilities

• Lead and motivate the team to deliver excellent guest experiences.
• Help maintain smooth operations at the venue.
• Create a warm and welcoming environment for all guests.

Skills

Team leadership

Guest experience management

Effective communication

Job description

A leading hospitality company is seeking a Front of House Team Leader for their venue in City of Westminster. This role involves leading a team to ensure exceptional guest experiences while maintaining smooth operations. Candidates should have previous leadership experience in hospitality, strong communication skills, and a passion for creating a welcoming environment. Benefits include a rewards card, flexible working, and discounts across venues.