Front of House Team Leader — Guest Experience Champion

Stonegate Pub Company; Horley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading pub operator in the UK is seeking an experienced Front of House Team Leader for their pub in Horley. In this role, you will lead a dynamic team to deliver outstanding guest experiences and maintain smooth operations. The ideal candidate will have experience in hospitality and excellent interpersonal skills. The position offers various perks including discounts and rewards for team leaders. Join us to create a comfortable and valued environment for our guests.

Benefits

25% off food and drink via MiXR App

Online benefits portal for discounts

VIP entry to our Pubs

Corporate Discounted Rates at fitness clubs

Early access to earned wages

Qualifications

• Experience leading a team in a hospitality setting.
• Ability to foster a welcoming environment for guests.
• Strong communication and interpersonal skills.

Responsibilities

• Lead and motivate the Front of House team.
• Ensure smooth operations and consistency.
• Create a warm and inviting atmosphere for guests.

Skills

Team leadership

Guest experience management

Communication skills

Job description

A leading pub operator in the UK is seeking an experienced Front of House Team Leader for their pub in Horley. In this role, you will lead a dynamic team to deliver outstanding guest experiences and maintain smooth operations. The ideal candidate will have experience in hospitality and excellent interpersonal skills. The position offers various perks including discounts and rewards for team leaders. Join us to create a comfortable and valued environment for our guests.