Front of House Team Leader

Social Squirrel; City of Westminster; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking a Front of House Team Leader for their venue in City of Westminster. This role involves leading a team to ensure exceptional guest experiences while maintaining smooth operations. Candidates should have previous leadership experience in hospitality, strong communication skills, and a passion for creating a welcoming environment. Benefits include a rewards card, flexible working, and discounts across venues.

Benefits

25% off food and drink for you and your friends

Online benefits portal with discounts

VIP entry to venues

Hotel discounts

Flexible working hours

Discounted gym memberships

Discounted dental insurance

Early access to earned wages

Development programmes

Qualifications

• Experience in a leadership role within the hospitality industry.
• Ability to motivate and engage team members.
• Strong interpersonal skills to interact with guests effectively.

Responsibilities

• Lead and motivate the team to deliver excellent guest experiences.
• Help maintain smooth operations at the venue.
• Create a warm and welcoming environment for all guests.

Skills

Team leadership

Guest experience management

Effective communication

Job description

Location - Station Master Marylebone

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Station Master Marylebone.

Can you …

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. Station Master Marylebone is a two-storey bar hosting all the best fixtures in sport from over 35 unmissable HD screens. Rooted between Baker Street and Edgware Road stations, we serve up a winning menu of food and drinks alongside non‑stop showings of all the best sports fixtures.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Station Master Marylebone you must be 18 or over as the role involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Station Master Marylebone directly.