Front of House Team Leader

Stonegate Pub Company; Chipping Barnet; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading pub operator in the UK is seeking an experienced Front of House Team Leader for The Joiners in Chipping Barnet. The ideal candidate will lead and inspire a dynamic team to deliver exceptional customer experiences. Responsibilities include maintaining operations, fostering a welcoming atmosphere, and engaging with guests to ensure their satisfaction. A passion for hospitality and strong leadership skills are essential for this role, which requires applicants to be over 18 due to alcohol sales.

Benefits

25% off food and drink for staff and friends

Online benefits portal with discounts

VIP entry to pubs

Discounted gym rates

Early access to wages

Qualifications

• 18 years or over due to alcohol sales requirements.
• Experience in hospitality is preferred.

Responsibilities

• Lead and motivate the Front of House team.
• Maintain smooth operations and consistency.
• Create a welcoming environment for guests.

Skills

Leadership

Team motivation

Customer service

Job description

Barnet, Greater London, United Kingdom, N3 1XP

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Joiners.

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. The Joiners, London, is a stylish yet rustic pub, boasting stunning outside areas. We have a wide range of food and drink, including craft, quality wines, and real ales. All the big games are shown live on large HD screens, making this crafty bar the ultimate fan zone for all sports. We can also host special occasions with a variety of packages to help make our guests' event perfect.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Corporate Discounted Rates at David Lloyd and PureGym
• Stream – Early access to your earned wages

To be considered for the Front of House Team Leader position at The Joiners you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Joiners directly.