Front of House Team Leader

Stonegate Pub Company; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company is seeking a Front of House Team Leader for Slug And Lettuce in Birmingham. Your role will involve leading and motivating the team to provide an outstanding guest experience. Ideal candidates will possess leadership qualities, a passion for guest service, and the ability to maintain smooth operations. Enjoy various perks including discounts and a rewarding environment. Join a team that values inclusivity and togetherness while serving quality food and drinks.

Benefits

25% off food and drink

Online benefits portal discounts

VIP entry to pubs and bars

Corporate discounted rates at gyms

Early access to earned wages

Qualifications

• Must be 18 or over to sell alcohol.
• Experience in a hospitality or customer service role is preferred.
• Ability to create a welcoming atmosphere.

Responsibilities

• Lead and encourage the team to deliver great guest experiences.
• Ensure smooth operations and consistency.
• Foster a warm and welcoming environment for guests.

Skills

Leadership

Team motivation

Guest service excellence

Job description

Birmingham, West Midlands, United Kingdom, B1 2HL

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Slug And Lettuce.

Can you…

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Slug & Lettuce Brindley Place is located canalside in Birmingham City Centre. We offer a relaxed and welcoming atmosphere where guests can enjoy great value for money on an excellent range of food, beers, and wines. We are renowned for our extensive cocktail list, Bottomless Brunches, and Masterclasses.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Corporate Discounted Rates at David Lloyd and PureGym
• Stream – Early access to your earned wages

To be considered for the Front of House Team Leader position at Slug And Lettuce you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.