Front of House Operative

Sodexo France; Newcastle upon Tyne; On-site; GBP 10,000 - 40,000; Part time

Job summary

An international food services company is seeking a Front of House Operative to join their team at Newcastle United Football Club. The role requires excellent customer service skills and flexibility to work various shifts, including match days and events. Responsibilities include setting up catering areas and ensuring a high standard of service. A friendly and approachable demeanor is essential, and prior experience is not mandatory. The position offers a competitive wage and part-time hours, generally Monday to Friday.

Qualifications

• Friendly and approachable individual with great communication skills.
• Willingness to learn and develop new skills.
• Experience in a customer service environment is beneficial.

Responsibilities

• Deliver excellent customer service at all times.
• Set up lunch areas to provide catering to guests.
• Responsible for the day-to-day running of events and operations.

Skills

Customer service

Communication skills

Flexibility

Job description

Job introduction

We’re experience makers.

And food fanatics. And we’re hiring.

Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive.

Because at Sodexo Live! We’re so much more.

Be part of something greater.

About the Role

At Sodexo, we create a vibrant, warm welcoming atmosphere where we place our customers at the heart of everything we do. We believe that venues and events don’t just bring people together, they create exceptional moments and lasting memories!

To make those memories last a little longer, we put dedication and passion into our service, and we are currently looking for a Front of House Operative to join our amazing team at Newcastle United Football Club

You’ll enjoy the thrill of meeting and greeting new people and provide excellent customer service to all our guests!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.

A few things about you

Our Front of House Operative are at the heart of everything we do, so it’s important that fantastic customer service is always at the forefront! If you are a friendly, and approachable individual with great communication skills, this could be the perfect role for you!

Previous experience isn't a must, what does matter to us is taking pride in what you do. A willingness to learn and develop new skills is a bonus too!

Sodexo embeds a strong Safety culture in everything we do. There will be company procedures to follow alongside our hygiene and Health and Safety practises, so it is vital that you'll champion this.

What you’ll do

• To be flexible in your approach to working in all areas of the operations department, and wider operations department.
• Setting up lunch areas to provide catering daily to guests.
• To ensure that you are entirely customer focused and ensure that excellent customer service is delivered at all times.
• To be responsible for the day to day running of the events operation and ensure that standards are maintained.
• To ensure all opportunities for sales are seized, and backed up by the necessary paperwork in the event of payment not being taken on the day.
• To be fully aware of the specifics of individual functions on a day by day basis, such as arrival times, refreshment break times, food service times and bar closing times.

What you’ll bring

Experience of working within a large operation with high volume meetings and events and match day operations.

Why Sodexo?

• 24 hours per week
• £12.60 per hour
• Working hours will generally be Monday - Friday
• Additional hours for match days and events on evenings and weekends