Front Desk & Guest Services Host — Create Memorable Stays

Hilton Worldwide, Inc.; Wembley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in Wembley is seeking a Receptionist to join their Front Office team. This role involves ensuring a warm welcome for guests and providing exceptional customer service. Ideal candidates should be friendly, positive, and eager to work in a dynamic environment. Enjoy perks like discounted hotel stays, personal development programs, and a modern workplace environment. Candidates who thrive on teamwork and want to create memorable experiences are encouraged to apply.

Benefits

Smart uniform provided and laundered

Free meals when on duty

Personal development programs

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Qualifications

• Must enjoy creating memorable experiences for guests.
• Demonstrated ability to work within a team.
• Eager to learn and develop in the hospitality industry.

Responsibilities

• Work in the Reception area of the hotel.
• Ensure the warmest welcome for guests.
• Manage guest inquiries and provide information about room categories and hotel facilities.

Skills

Exceptional customer service skills

Friendly and positive attitude

Knowledge of hotel facilities

Job description

A leading hospitality company in Wembley is seeking a Receptionist to join their Front Office team. This role involves ensuring a warm welcome for guests and providing exceptional customer service. Ideal candidates should be friendly, positive, and eager to work in a dynamic environment. Enjoy perks like discounted hotel stays, personal development programs, and a modern workplace environment. Candidates who thrive on teamwork and want to create memorable experiences are encouraged to apply.