Front Desk & Guest Experience Host

Endeavour Group; Doncaster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality organization is looking for a Front Office Attendant to enhance guest experiences at their Doncaster hotel. You will provide exceptional customer service, manage administrative tasks, and assist with bookings. The ideal candidate is organized, detail-oriented, and holds a current RSA certificate. You will enjoy various benefits, including discounts and access to wellness services. Join our vibrant team and help create memorable moments for our guests.

Benefits

Exclusive discount card for ALH Hotels and Endeavour Group brands

Access to health and wellbeing services

Learning and development opportunities

Qualifications

• Experience in guest service is essential, with a focus on creating memorable experiences.
• Candidates must be organized and possess strong communication skills.
• Ability to perform physical tasks including lifting and manual handling.

Responsibilities

• Welcome and provide attentive service to guests.
• Manage reception emails and phone calls efficiently.
• Assist with accommodation and booking duties as needed.

Skills

Guest service

Communication

Organizational skills

Time management

Attention to detail

Education

Current RSA certificate

Tools

RMS or other accommodation software

Job description

A leading hospitality organization is looking for a Front Office Attendant to enhance guest experiences at their Doncaster hotel. You will provide exceptional customer service, manage administrative tasks, and assist with bookings. The ideal candidate is organized, detail-oriented, and holds a current RSA certificate. You will enjoy various benefits, including discounts and access to wellness services. Join our vibrant team and help create memorable moments for our guests.