Food Store Customer Assistant - Service & Stock Champion

Marks & Spencer Plc; Cheltenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company located in Cheltenham is looking for a Customer Assistant to join their Foods section. In this role, you will be responsible for delivering an excellent customer experience, engaging with customers, and promoting M&S high-quality products. The ideal candidate is passionate, adaptable, and committed to providing high levels of customer service. Join the team and make a meaningful impact while adhering to the company's inclusive and diverse policies.

Qualifications

• Passionate about M&S Food products and ability to share knowledge.
• Committed to delivering excellent work with attention to detail.
• Flexible and open to feedback, ready to adapt to change.

Responsibilities

• Serve customers efficiently, both on the shop floor and at service points.
• Keep the store clean and tidy, ensuring shelves are stocked.
• Engage with customers to understand needs and deliver exceptional service.

Skills

High levels of customer service

Strong communication skills

Adaptable to changing situations

Good level of digital capability

Job description

A leading retail company located in Cheltenham is looking for a Customer Assistant to join their Foods section. In this role, you will be responsible for delivering an excellent customer experience, engaging with customers, and promoting M&S high-quality products. The ideal candidate is passionate, adaptable, and committed to providing high levels of customer service. Join the team and make a meaningful impact while adhering to the company's inclusive and diverse policies.