Food Store Customer Assistant: Service & Digital Tools

Marks & Spencer Plc; Farnham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retailer is seeking a Customer Assistant for their Foods section. The role focuses on delivering exceptional customer service, maintaining a clean and well-stocked environment, and effectively engaging with customers. Ideal candidates will be digital-savvy, flexible, and able to work in a team dynamic. A commitment to inclusion and diversity is part of the company culture, ensuring that everyone is valued and has the opportunity to thrive.

Qualifications

• High levels of customer service skills are necessary.
• Digital tools usage, such as the Sparks App, required.
• Ability to work effectively and flexibly across various areas of the store.

Responsibilities

• Serve customers efficiently on the shop floor and service points.
• Maintain cleanliness and stock levels throughout the store.
• Engage proactively with customers to assess their needs and provide recommendations.

Skills

Customer service

Digital confidence

Teamwork

Flexibility

Job description

A leading retailer is seeking a Customer Assistant for their Foods section. The role focuses on delivering exceptional customer service, maintaining a clean and well-stocked environment, and effectively engaging with customers. Ideal candidates will be digital-savvy, flexible, and able to work in a team dynamic. A commitment to inclusion and diversity is part of the company culture, ensuring that everyone is valued and has the opportunity to thrive.