Food Service Assistant

Mount Charles Group; Newcastle upon Tyne; On-site; GBP 20,000 - 25,000; Full time

Job summary

A world-leading facilities management company is looking for a Food Service Assistant in Newcastle upon Tyne. The role involves providing an efficient customer service, adhering to health and hygiene standards, and maintaining a clean environment. Ideal candidates should have food handling experience and a positive attitude. This is a full-time entry-level position with various employee rewards.

Benefits

28 days paid holidays

Company Pension Scheme

Employee Assistance Program

Career Development and Training

Uniform Provided

Company Events

Qualifications

• High levels of personal hygiene and appearance are required.
• Must have basic reading, writing, speaking, and listening skills.
• Ability to communicate effectively with customers.

Responsibilities

• Provide an efficient and friendly service to customers.
• Comply with all HACCP regulations and health standards.
• Maintain a hygienic environment during service hours.
• Report defective equipment or safety issues to the manager.

Skills

Food handling experience

Attention to detail

Customer service orientation

Self-motivated

Flexible attitude

Job description

Join to apply for the Food Service Assistant role at Mount Charles Group.

We are currently recruiting for a Catering Assistant to join our team based at River House, Newcastle. This is a great opportunity to join a world leading facilities management company.

Working Pattern

• 17 hours per week
• 2 days per week
• 9am - 6pm

Rewards

• 28 days paid holidays (pro rata)
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Career Development and Training
• Uniform Provided
• Company Events

Responsibilities

• Working as part of a team, you will provide an efficient and friendly service to customers, assisting as directed with all aspects of food preparation and presentation to high quality standards.
• Comply with all HACCP regulations as necessary and all Health, Safety & Hygiene standards.
• Maintain a hygienic and tidy environment; ensure tables, accompaniments and counters are kept clean and adequately supplied throughout the service period.
• Check deliveries and food temperatures, completing records and operating the till as required.
• Report defective equipment/utensils/work and floor surfaces or any other Health and Safety issues to your Line Manager.
• A close working relationship with the team is important to these roles. It is essential that you can work as part a team, as well as on your own and can communicate effectively at all levels.

Qualifications

• Previous food handling experience.
• High levels of personal hygiene and appearance.
• Attention to detail in all aspects of the work.
• Leads by example and lives our values.
• Enthusiastic and passionate about our customer service and reputation.
• Self-motivated, working independently and on own initiative.
• Flexible with a positive, can‑do attitude.

Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day‑to‑day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Please note the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex‑offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

Due to the number of applicants Mount Charles receives, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

Seniority Level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Laundry and Drycleaning Services