Food Service Assistant

Mount Charles Group; Derry/Londonderry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-oriented foodservice company in Northern Ireland is seeking a dedicated Food Service Assistant. The role involves providing exceptional customer service, ensuring food safety standards, and maintaining a tidy dining environment. Candidates should have food handling experience and a strong commitment to hygiene. This full-time position includes 30 hours per week and various employee rewards.

Benefits

28 days' paid holidays

Company Pension Scheme

Employee Assistance Program

Career Development and Training

Uniform Provided

Company Events

Qualifications

• High levels of personal hygiene and appearance required.
• Flexible with a positive, can-do attitude.
• Basic skills in reading, writing, speaking, and listening essential.

Responsibilities

• Provide efficient and friendly service to customers.
• Comply with all HACCP regulations and health standards.
• Maintain a hygienic and tidy environment.

Skills

Food handling experience

Attention to detail

Customer service

Self-motivated

Positive attitude

Job description

Food Service Assistant – Mount Charles Group

Job ref: RF-2511-05

Location: Garvagh – Trinity Care Home

Quantity of Posts Available: 1

Salary: £12.21 per hour

We are looking for a customer focused individual to join our fun and family oriented food and facilities management company. Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!

Working Pattern

• 30 hours per week
• Any 3 days out of 7
• 7:30am - 6pm

Rewards

• 28 days' paid holidays (pro rata)
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Career Development and Training
• Uniform Provided
• Company Events

The Role

• Working as part of a team, you will provide an efficient and friendly service to customers, assisting as directed with all aspects of food preparation and presentation to high quality standards.
• Comply with all HACCP regulations and Health, Safety & Hygiene standards.
• Maintain a hygienic and tidy environment; ensure tables, accompaniments and counters are kept clean and adequately supplied throughout the service period.
• Check deliveries and food temperatures, completing records and operating the till as required.
• Report defective equipment/utensils/work and floor surfaces or any other Health and Safety issues to your Line Manager.
• Work closely with the team; work independently and communicate effectively at all levels.

Qualifications and Skills

• Previous food handling experience.
• High levels of personal hygiene and appearance.
• Attention to detail.
• Leads by example and lives our values.
• Enthusiastic and passionate about our customer service and reputation.
• Self-motivated, working independently and on own initiative.
• Flexible with a positive, can‑do attitude.

Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day‑to‑day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Please note the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex‑offenders; a copy can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

Due to the number of applicants, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

Closing date: Fri 05 December 2025

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Management and Manufacturing
• Facilities Services