Food Safety Advice Line Coordinator

Food Alert Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food safety consultancy in Greater London is looking for a dynamic individual to support their Advice Line service. In this role, you will assist with triaging queries, managing incident reports, and liaising with clients. The ideal candidate will possess strong customer focus, excellent interpersonal skills, and proficiency in Microsoft Office. This position offers an opportunity to work in a vibrant environment and contribute to positive change within the industry.

Qualifications

• Strong customer focus and excellent relationship-building skills.
• Able to work independently or as part of a team.
• Proficient in Microsoft Office, particularly Word and Excel.

Responsibilities

• Support the Advice Line service, responding to queries.
• Manage accident and incident reports and liaise with client sites.
• Provide reports on Advice Line activity and related cases.

Skills

Customer focus

Interpersonal skills

Analytical skills

Proficiency in Microsoft Office

Tools

Salesforce

Job description

A leading food safety consultancy in Greater London is looking for a dynamic individual to support their Advice Line service. In this role, you will assist with triaging queries, managing incident reports, and liaising with clients. The ideal candidate will possess strong customer focus, excellent interpersonal skills, and proficiency in Microsoft Office. This position offers an opportunity to work in a vibrant environment and contribute to positive change within the industry.