Food Manager

Sainsbury’s Group; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in the UK is seeking a Food Manager to oversee store operations and ensure exceptional customer experiences. The ideal candidate will have previous line management experience, a passion for coaching teams, and the ability to deliver against performance indicators. This is a full-time role offering competitive benefits including discounts, bonuses, and a supportive work environment focused on inclusion and development.

Benefits

10% discount after 4 weeks

Annual bonus scheme

Free food and hot drinks for colleagues

Generous holiday entitlement

Pension matching

Wellbeing support

Cycle to Work scheme

Special offers on memberships and vouchers

Qualifications

• Previous line management responsibilities in a fast‑paced environment.
• Experience in delivering exceptional customer experiences.
• Leadership experience in a high‑volume operational setting.

Responsibilities

• Role modelling and coaching for high standards and efficiency.
• Managing compliance and customer service processes.
• Ensure product availability for customers.

Skills

Line management experience

Customer service coaching

KPI delivery

Employee relations management

Operational leadership

Job description

Apply for the Food Manager role at Sainsbury's.

Leading in our stores

Our management teams don’t just run stores – they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands‑on, sleeves‑rolled‑up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next‑level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing

• Role modelling and coaching for high standards and efficiency across the whole food hall.
• Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service.
• Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food.
• People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
• At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.

What makes a great food manager

• Previous line management responsibilities in a fast‑paced, operational environment.
• Provides brilliant customer service and coaches a team to do the same.
• Delivers KPIs or other performance indicators.
• Can manage disciplinaries, performance issues or other similar employee relations issues.
• Leads operations and comfortable doing this alone in the absence of more senior management.

Essential Criteria

• A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar.
• Experience leading teams in a dynamic, customer‑facing environment – you’ve inspired others, driven high performance, and created a culture where colleagues thrive.
• Leadership experience in a high‑volume, fast‑paced operational setting – whether in retail, food service, or hospitality – where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers.
• Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference.
• Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
• An annual bonus scheme based on our, and your, performance.
• Free food and hot drinks provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4‑7.5% of your pension contributions.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like‑minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Retail

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