Food & Beverage Supervisor

Malmaison Hotel du Vin; Exeter; On-site; GBP 80,000 - 100,000; Full time

Job summary

A hospitality company in Exeter is seeking a Bar and Restaurant Supervisor to oversee guest services within their restaurant and bar. The role requires previous experience in a busy setting, strong communication skills, and the ability to work flexible hours. The company offers a competitive pay rate of up to £13.50 per hour alongside generous benefits, including heavily discounted staff room rates and career progression opportunities through apprenticeship programs.

Benefits

Heavily discounted staff room rates

Discounted Friends and Family Room Rate

35% off dining bills

Fully funded apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Complimentary stays for anniversaries

Employee Assistance Programme

Qualifications

• Previous experience in a busy restaurant and/or bar is essential.
• Strong communication skills to manage guest flow and liaise with kitchen staff.

Responsibilities

• Control the flow of guests in the restaurant and bar.
• Ensure a smooth dining experience and communicate with management.
• Work flexible shifts including evenings and weekends.

Skills

Experience in busy restaurant/bar

Communication skills

Flexibility

Job description

About the Location

60 Bedrooms
55‑seater Bistro & Bar
3 Private Event Spaces – seating up to 65
Spa – outdoor heated pool with indoor hydro jets area, 4 x beauty rooms, small relaxation area, manicure and pedicure stations

A small city that packs a big punch, Exeter is one of the most vibrant, attractive and historically interesting cities in England. Pre‑dating the arrival of the Romans in AD 50, its history is rich and long. It offers a host of fascinating visitor attractions including unique Underground Passages, imposing Roman walls and beautiful Quayside. The hotel sits within an iconic building, formerly an Eye Infirmary, with historic walled gardens and striking architecture.

About the Role

Job title: Bar and Restaurant Supervisor, Hotel du Vin
Rate of Pay: Up to £13.50 (inc. TRONC) plus generous company benefits, training & development
Contract: Permanent / Full Time / 40hrs per week
Location: Exeter

As the face of the restaurant and bar within the hotel, you will help control the flow of guests, communicate with the kitchen and management team, and ensure a smooth and controlled dining experience. You will already have懸 experience working within a busy restaurant and/or bar and be looking for the next step in your career.

The hotel is open 7 days a week, 365 days a year. You will need to work a range of shifts and days – typically busier during evenings and weekends, but shift patterns and contracted hours can be discussed at interview. Flexibility is essential.

If you are looking for career training, we offer nationally recognised apprenticeships alongside our detailed brand training. We actively encourage internal development and progression – this could be the next step into a sie of Head of Department position.

Benefits

• Heavily discounted staff room rates at Malmaison, Hotel du Vin and Frasers Hospitality, rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much, much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1,500 (just for getting your mates jobs).
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
• We work with Wagestream, giving instant access to your pay as it’s earned. Wagestream lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’ve already earned, learn easy tips to manage your money better and save directly from your salary.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from wind farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council which works on projects year round.
• We have moved to a chemical‑free cleaning system in our bedrooms and public areas and an enzyme‑based eco‑friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.