Food and Beverage Assistant

Valor Hospitality Partners, LLC; Gloucester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hospitality group in Gloucester is seeking a dedicated Food and Beverage Assistant to enhance guest experiences. The role involves serving food and beverages, maintaining cleanliness, and providing exceptional customer service. Ideal candidates should possess strong communication skills and the ability to thrive in a fast-paced environment. This position offers exclusive discounts, health benefits, and opportunities for career growth. Join a dynamic team committed to delivering memorable dining experiences.

Benefits

Employee discounts at UK hotels

50% discount in restaurants

Free meals while on duty

Wellness activities and support

Qualifications

• Experience in a similar role is desirable but not mandatory.
• Ability to provide excellent customer service.
• Flexible to work various shifts.

Responsibilities

• Assist in food and beverage preparation and serving.
• Maintain cleanliness and organisation of dining areas.
• Address guest inquiries and resolve complaints.

Skills

Excellent communication skills

Ability to work in a fast-paced environment

Attention to detail

Interpersonal skills

Job description

£19,047.60 Per Annum / £12.21 Per Hour, 30 Hours per week

Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn.

We are seeking a dedicated and enthusiastic individual to join our team. As a Food andBeverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.

Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.

Key Responsibilities

• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.

• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.

• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.

• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.

• Assist in the coordination and execution of events and special functions.

• Ensure all areas are well-stocked and presented impeccably at all times.

Desired Skills and Experience

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and handle multiple tasks efficiently.

• Strong attention to detail and a commitment to delivering high standards.

• Flexible to work various shifts, including evenings, weekends, and holidays.

Benefits

Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.

• Discounted stays for friends and family.

• 50% discount when dining in our restaurants and bars.

• Free meals while on duty, keeping you well-fuelled.

• Access to high-street discounts on a range of shops, experiences and more.

• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.

• Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.

• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.

• Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.

• Internal development programmes, designed to support you as you grow within your role.

• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Join Our Team

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.