Floor Manager

San Carlo Group; City of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent restaurant group is seeking an experienced Floor Manager to maintain high service standards in their thriving restaurant in London. With at least 2 years in a similar role, the ideal candidate will demonstrate strong team management, excellent communication skills, and attention to detail. This full-time position offers competitive pay and various employee benefits including free meals and training opportunities.

Benefits

Free meals on duty

50% staff discount at all UK locations

Training and professional development

Volunteering days

Employee recognition awards

Best-in-class pension

Qualifications

• At least 2 years of experience in a similar role.
• Proactive self-starter who works independently with good judgment.

Responsibilities

• Delegate tasks and assign appropriate staff based on skill set.
• Ensure the restaurant operates smoothly and is staffed correctly.
• Maintain high service standards at all times.

Skills

Team management

Excellent communication skills

Attention to detail

Organizational skills

Job description

Floor Manager

San Carlo Restaurant Group is a family‑owned chain that has grown to 25 authentic Italian restaurants across the UK and overseas. We are seeking an experienced Floor Manager to help maintain our high service standards.

Competitive industry pay based on salary & Tronc.

Our Story

The Distefano family started San Carlo over 30 years ago. Over the years, we have expanded to twenty‑five restaurants in the UK and abroad, including locations in Kuwait, Bangkok, Qatar, and upcoming sites in Miami.

Colleague Benefits

• Free meals on duty
• 50% staff discount at all UK locations
• Refer a friend – earn up to £1,000 per referral
• Elevate Training Academy – training and professional development
• Volunteering days – dedicated time to give back to the community
• Squadra App – discounts and rewards worldwide
• Wagestream – access earned pay at any point of the month
• Free legal and financial advice for you and your family
• Colleague of the month recognition awards
• San Carlo Awards – annual celebration of talent and hard work
• Global opportunities – work internationally (Dubai to Miami)
• Best‑in‑class pension – partnership with an industry‑leading provider

Key Responsibilities

• Delegate tasks and assign appropriate staff based on skill set and needs.
• Assist with recruitment of new restaurant employees.
• Ensure the restaurant operates smoothly and is staffed at correct levels each day.
• Maintain high service standards at all times.
• Support employee performance and encourage standards of excellence.
• Assist in training and development of all staff.
• Handle customer complaints effectively.

Required Qualifications & Experience

• At least 2 years of experience in a similar role.
• Team management experience.
• Excellent communication skills.
• Attention to detail, highly organized, and able to handle multiple tasks.
• Proactive self‑starter who works independently with good judgement and minimal direction.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function / Industries

Sales and Business Development / Restaurants

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