Floating Support Officer (F/T) Closing Date: Friday, 2 January 2026

NIFHA Corporate Partnership; Belfast; On-site; GBP 24,000 - 28,000; Full time

Job summary

A prominent housing organization is seeking a dedicated Floating Support Officer in the Greater Belfast Area. The role involves delivering a comprehensive floating support service for homeless families and ensuring high-quality support in alignment with the organization’s objectives. Candidates with one year of relevant experience, or three years with additional skills in advocacy and partnership work are encouraged to apply. Competitive salary and a range of benefits are offered, including generous leave and pension contributions.

Benefits

Contributory Pension Scheme

Annual essential car user allowance

Generous annual leave

Work and family friendly policies

Access to EV Salary Sacrifice Scheme

Qualifications

• 1 year of experience providing support services to individuals or families.
• 3 years of experience providing support services to individuals or families.

Responsibilities

• Deliver a comprehensive floating support service for homeless families.
• Provide high-quality services to clients in accordance with strategic objectives.

Skills

Person-centred needs/risk assessments

Advocacy

Working with external agencies

Microsoft Office

Job description

Floating Support Officer (F/T) Ark Housing

• Closing Date: 2 January 2026
• Location: Greater Belfast Area
• Contract: Full time Permanent
• Job Ref: FSO 12/25

*Re-advertisement – Previous applicants will be considered and need not re-apply*

Ark Housing Association is seeking to recruit an experienced and dedicated individual to join the organisation as Floating Support Officer. This position is on a permanent full-time employment basis.

Reporting to Team Leaders and Homeless Services Manager, the postholder will ensure the delivery of a comprehensive floating support service for homeless families and to provide high-quality services to our Homeless Services clients in accordance with the strategic objectives of Ark Housing. Our Homeless Family Service has been developed in partnership with the Northern Ireland Housing Executive (NIHE) and is funded by the Department for Communities (DfC) through the Supporting People Programme.

Applicants must satisfy the following essential criteria:

and

• Have 1 years’ experience in providing support services to individuals or families

or

• Have 3 years’ experience in providing support services to individuals or families
• Have 1 years’ experience in:
• Developing person centred needs/risk assessments and support plans
• Advocating on a person’s behalf
• Working in partnership with external agencies
• Working with Microsoft Office

Benefits include:

• Salary points 18-21 – £24,752 – £27,227 with a Contributory Pension Scheme (NILGOSC), (Currently 19% Employer Contribution). Yearly salary, to include employer pension contribution is equivalent to £29,454.80 – £32,399.57. Salaries are reviewed annually and uplifted in accordance with the Association’s Remuneration Policy.
• This post attracts an annual essential car user allowance of £1,239 (payable in monthly instalments) and mileage is reimbursed at a rate of £0.45p per mile travelled for work purposes.
• 22 days annual leave moving to 27 after 5 years’ service and 32 days after 10 years’ service;
• 13 customary holidays per annum;
• A range of excellent work and family friendly policies;
• Access to an EV (Electric Car) Salary Sacrifice Scheme.

For a confidential discussion regarding this position, please contact our Homeless Services Manager on 02890 752310 or by email to [e-mail] .