Fleet Support Specialist — Downtime Reduction

Seven Lincs Limited; Ipswich; On-site; GBP 24,000 - 28,000; Full time

Job summary

A dynamic fleet management company in Ipswich is seeking a Fleet Support Advisor to enhance customer service and support fleet operations. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced environment. Responsibilities include managing vehicle breakdowns, updating operational statuses, and providing top-tier support to customers and suppliers alike. Join us for a vibrant work culture with opportunities for growth.

Benefits

20 days holiday increasing with service

Life assurance from day one

Free 24-hour employee assistance program

Dress down Fridays

Qualifications

• Comfortable with basic IT operating systems.
• Ability to work in a fast-paced environment.
• Possess good all round team player capabilities.

Responsibilities

• Ensure ownership of tasks assigned.
• Deal with vehicle breakdowns and customer inquiries.
• Maintain knowledge of preferred suppliers.
• Update and manage live VOR and roadside breakdown boards.
• Provide periodic weekend/evening office cover as required.

Skills

Excellent telephone manner

Customer support skills

Attention to detail

Ability to work on own initiative

Team player capabilities

Tools

Basic IT operating systems

Job description

A dynamic fleet management company in Ipswich is seeking a Fleet Support Advisor to enhance customer service and support fleet operations. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced environment. Responsibilities include managing vehicle breakdowns, updating operational statuses, and providing top-tier support to customers and suppliers alike. Join us for a vibrant work culture with opportunities for growth.