Fleet Support Administrator - Flexible Hours & SLA Expert

Ayvens Group; Bristol; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading automotive service provider in Bristol is seeking a Fleet Support Administrator. The role involves managing in-life vehicle processes and providing excellent customer service. Candidates should have experience in customer service, strong organizational skills, and competence in Microsoft Office. The position offers a salary of £24,555, generous holidays, and various benefits including study support and travel insurance.

Benefits

Generous contributory pension scheme

25 days holiday plus bank holidays

Volunteering days

Flexible working options

Cycle2work scheme

Free breakfast

Qualifications

• Previous experience in a fast-paced customer service role is advantageous.
• Ability to communicate effectively with customers.
• Strong organizational skills and ability to meet tight deadlines.

Responsibilities

• Manage in-life vehicle processes to a high standard.
• Deliver on Fleet Support Key Performance Indicators (KPIs).
• Develop knowledge of products, processes, and systems.

Skills

Customer service experience

Self-motivation

Organizational skills

Competency in Microsoft Office

Strong literacy and numeracy

Job description

A leading automotive service provider in Bristol is seeking a Fleet Support Administrator. The role involves managing in-life vehicle processes and providing excellent customer service. Candidates should have experience in customer service, strong organizational skills, and competence in Microsoft Office. The position offers a salary of £24,555, generous holidays, and various benefits including study support and travel insurance.