Fleet Operations Specialist (12-Month FTC)

Santander Consumer plc; Milton Keynes, Newport Pagnell; Hybrid; GBP 24,000 - 26,000; Full time

Job summary

A leading financial services provider in the UK is seeking a Fleet Operations Executive to manage administrative tasks for business customers' vehicle fleets. This role involves processing enquiries, maintaining records, and ensuring compliance with UK regulations. The ideal candidate should have strong customer service skills, attention to detail, and computer literacy. This position is hybrid, requiring at least 3 days a week in the office for the first 6 months.

Benefits

£24,500 - £26,000 salary

25 days holiday plus bank holidays

Annual bonus based on performance

£500 flexible benefit allowance

Generous pension contributions

Employee assistance programme

Gym passes at reduced rate

Qualifications

• Experience in customer services, preferred collections experience.
• Ability to work under pressure and confidence in decision making.
• Numeracy skills and sound attention to detail.

Responsibilities

• Monitor departmental emails and respond to enquiries.
• Assist with managing customer enquiries and operational activities.
• Prepare invoices and maintain accurate records.

Skills

Strong negotiation skills

Customer services experience

Attention to detail

Computer Literacy/MS Office skills

Confident telephone manner

Job description

A leading financial services provider in the UK is seeking a Fleet Operations Executive to manage administrative tasks for business customers' vehicle fleets. This role involves processing enquiries, maintaining records, and ensuring compliance with UK regulations. The ideal candidate should have strong customer service skills, attention to detail, and computer literacy. This position is hybrid, requiring at least 3 days a week in the office for the first 6 months.