Fleet Operations Exec (12m FTC) – Hybrid Role

Santander Consumer USA Inc.; Milton Keynes, Newport Pagnell; Hybrid; GBP 24,000 - 26,000; Full time

Job summary

A prominent motor finance company in Milton Keynes seeks a Fleet Operations Executive for a 12 month Fixed Term Contract. This hybrid role involves administrative tasks to manage customers' vehicle fleets, including handling inquiries, maintaining records, and supporting compliance with UK regulations. Ideal candidates should have strong customer service skills, attention to detail, and confidence in negotiations. Benefits include a competitive salary of £24,500 - £26,000, 25 days holiday, and flexible benefits.

Benefits

Competitive salary

25 days holiday

Annual bonus

Flexible benefit allowance

Generous pension contributions

Employee assistance programme

Sharesave scheme

Gym passes at a reduced rate

Qualifications

• Experience in collections preferred but not essential.
• Confident telephone manner and strong negotiation skills.
• Excellent attention to detail and sound numeracy skills.

Responsibilities

• Processing post, fines, and email inquiries.
• Managing customer inquiries and maintaining records.
• Assisting with invoice preparation and collecting vehicles.

Skills

Customer services experience

Strong negotiation skills

Attention to detail

Ability to work under pressure

Computer Literacy/MS Office skills

Job description

A prominent motor finance company in Milton Keynes seeks a Fleet Operations Executive for a 12 month Fixed Term Contract. This hybrid role involves administrative tasks to manage customers' vehicle fleets, including handling inquiries, maintaining records, and supporting compliance with UK regulations. Ideal candidates should have strong customer service skills, attention to detail, and confidence in negotiations. Benefits include a competitive salary of £24,500 - £26,000, 25 days holiday, and flexible benefits.