Fleet Management Customer Data Analyst

Northgate Vehicle Hire Limited; Tees Valley; On-site; GBP 30,000; Full time

Job summary

A leading vehicle rental company in the UK is looking for a Fleet Management Customer Data Analyst to ensure precise and timely data for customer dashboards. The ideal candidate should possess strong data management expertise and Power BI skills, coupled with a commitment to exceptional customer service. Enjoy benefits like a £30,000 salary, 24 days of annual leave, and various financial wellbeing services. The role is located at the Darlington Head Office and offers a dynamic working environment.

Benefits

Pension

Life Assurance

Employee referral scheme

24 days annual leave

Financial wellbeing services

Qualifications

• Strong data management expertise with clear and impactful communication skills.
• Solid IT proficiency comfortable navigating digital tools.
• Proactive approach with a commitment to exceptional customer service.

Responsibilities

• Ensure every data point is precise and timely for customer dashboards.
• Contribute to new features and innovations on the data platform.

Skills

Data management expertise

Power BI skills

Strong administrative abilities

Effective communication

IT proficiency

Job description

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Fleet Management Customer Data Analyst

Reference: DEC20258330

Expiry date: 15:31, Fri, 30th Jan 2026

Location: Darlington Head Office

Benefits: Pension, Life Assurance and Retail & Company discounts

Are you passionate about giving customers the data they need, when they need it in a fast moving, complex data driven world?

Northgate Fleet Management is seeking a proactive and detail-driven FM Customer Data Analyst to help power the clarity and impact of our customer dashboard.

In this pivotal role, you’ll ensure every data point is precise, timely, and truly representative of our customers’ fleet activity while contributing to new features and innovations across our fast-paced platform. If you bring strong data management expertise, demonstrable Power BI skills, and a can-do attitude, we’d love to hear from you. AI experience would be advantageous.

Join Northgate Vehicle Hire as a Fleet Management Data Analyst and enjoy some outstanding benefits

• Salary - £30,000 per annum
• Annual leave - 24 days of annual leave + public holidays + extra day for birthday
• Pension - Ageon employer contributions of 5%
• Financial Benefits - free life assurance, save-as-you-earn scheme, employee referral scheme (£1,000 per referral), Benefits App
• Wellbeing & Lifestyle Services - colleague assistance programme, 24/7 GP, mental health, physiotherapy, cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan, Travel Insurance
• Motoring Benefits - employee vehicle leasing schemes, discounted repairs, reduced rates on weekend car & van hires
• Wagestream - free financial wellbeing app for pay control, savings, advice, shopping discounts

About you

• You bring strong administrative and organisational abilities, enabling you to work efficiently and stay on top of multiple tasks.
• With solid IT proficiency, you’re comfortable navigating digital tools and systems in a modern workplace.
• Your clear and impactful communication skills, both written and spoken, allow you to convey information effectively.
• You thrive in team-focused environments and build positive working relationships across different departments.
• Your commitment to delivering exceptional customer service drives you to consistently exceed expectations.

About Us

With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re here to keep people and businesses moving, that’s what we do. By partnering with some of the country’s most well-known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.