Fleet Controller: SLA-Driven Vehicle & Service Lead

Networkplus; Worsley; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading fleet management company based in Worsley is seeking a Fleet Controller to oversee the management of their vehicle fleet. The successful candidate will handle service requests, liaise with suppliers, and ensure compliance with service level agreements. Ideal candidates will have excellent customer service skills, problem-solving abilities, and familiarity with fleet management software. The role also requires a proactive approach and strong planning abilities. A competitive salary and benefits package is included.

Benefits

Competitive salary

Full benefits package

Qualifications

• Must have excellent customer service skills.
• Experience in fleet management or workshop practices is a plus.
• Ability to troubleshoot and manage multiple tasks effectively.

Responsibilities

• Liaise with suppliers to process orders.
• Handle vehicle service, defect, and breakdown requests.
• Update fleet management systems.
• Assist in general fleet desk duties.

Skills

Problem solving abilities

Excellent Customer Service Skills

Planning, organization and time management skills

IT skills, Microsoft Word and Excel

Tools

Managing fleet software packages

Job description

A leading fleet management company based in Worsley is seeking a Fleet Controller to oversee the management of their vehicle fleet. The successful candidate will handle service requests, liaise with suppliers, and ensure compliance with service level agreements. Ideal candidates will have excellent customer service skills, problem-solving abilities, and familiarity with fleet management software. The role also requires a proactive approach and strong planning abilities. A competitive salary and benefits package is included.